FAQ
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How do I get my order?
We offer delivery for all orders. We will reach out to coordinate when you would like your product to be delivered. There is a $5.00 delivery fee for orders under $100.00 and free delivery for orders over $100.00.
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Is there a deposit?
There’s a 20% deposit on custom orders/ cakes and wedding cakes. The deposit will go towards the entire cost of the product.
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What if I want a custom order or a wedding cake?
We love custom orders! If you would like a custom order, cake, or wedding cake, please email us your design, budget, cake flavor, icing flavor, and when you need the product. We will respond within 24 hours of receiving the request. orders@solsbakery.com
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Cancellation?
We understand that life happens, and sometimes, you have to cancel We offer free cancellations up to 48 hours before the products are due. Cancelling 48 hours or less reserves the right to forfeit the deposit.
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Gluten Free?
We are not gluten-free…..yet! While we are currently working on getting a storefront, we do not offer gluten-free items. Our goal is to offer gluten-free items so all of our gluten-sensitive or celiac customers can enjoy a sweet treat as well.
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What if i dont want to order by the dozen? Or need an odd number?
While we currently only offer products by the dozen, we will accept any amount that is requested. For custom orders, please reach us at orders@solsbakery.com with your idea!